Privacy Policy | AtlasAI

Last updated: October 23, 2026

AtlasAI OS Corporation (“AtlasAI,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit our website, request demos, or use our services. This Privacy Policy describes how we collect, use, disclose, and safeguard your information.

1. Information We Collect

Information You Provide

Contact information: Name, email address, phone number, job title, and firm or organization name when you request a demo, fill out a form, or contact us.
Communications: Records of correspondence when you contact us via email, forms, or other channels.
Account information: Credentials and profile details if you create an account to access our services.

Information Collected Automatically

Usage data: Pages visited, time spent on pages, click patterns, and referring URLs.
Device information: Browser type, operating system, device identifiers, and screen resolution.
Log data: IP address, access times, and server log information.
Cookies and similar technologies: We use strictly necessary and analytics cookies to operate our website and understand usage patterns. We do not use advertising or tracking cookies.

Information We Do Not Collect

For AtlasAI deployments inside your firm’s infrastructure, AtlasAI does not have access to, and does not collect, store or process, any client data, documents, prompts, AI outputs or work product processed through the AtlasAI platform. All such data remains entirely within your firm’s infrastructure boundary. The hosted AtlasAI service and the AtlasAI for Word add-in are described in the next section.

The Hosted AtlasAI Service and AtlasAI for Word

AtlasAI also operates a hosted service at app.atlas-ai.io, and the AtlasAI for Word add-in connects Microsoft Word to that hosted service. The following terms apply to firms that use the hosted service or the add-in.

What the hosted service processes: documents the firm uploads, text the firm’s users enter, the text of the Word document that is open when a user runs the add-in, and the drafts, redlines and review results AtlasAI returns. AtlasAI processes this content only to provide the service to the firm, on the firm’s instructions, under the firm’s agreement with AtlasAI.
Where the content is stored: in Microsoft Azure, in the United States (East US 2 region), in storage and databases dedicated to AtlasAI, encrypted in transit with TLS and encrypted at rest.
AI processing: AtlasAI sends document text and instructions to large language models hosted in Microsoft Azure under AtlasAI’s subscription and Microsoft’s enterprise terms. AtlasAI does not use the firm’s documents, prompts or outputs to train AI models.
Who can see the content: the users of the firm’s AtlasAI account, within the sharing and access controls the firm sets, and AtlasAI personnel only when the firm requests support or when access is necessary to operate the service, under confidentiality obligations.
Retention and deletion: AtlasAI retains the firm’s content for the duration of the firm’s subscription. The firm can delete documents and chats at any time, and the deletion is permanent. After a subscription ends, AtlasAI deletes the firm’s content in accordance with the firm’s agreement.
The Word add-in: AtlasAI for Word sends the text of the open document and the user’s instruction to the hosted service over HTTPS and writes the results into the document as tracked changes. The add-in sends document content to no other service. The add-in stores a sign-in token on the user’s computer so that the user stays signed in, and signing out removes the token.
Account information for the hosted service: the user’s profile details entered at sign-up, email address, firm, and sign-in identifiers (a Microsoft or Google account identifier, or an email address and password), used to authenticate users and to administer the subscription.

Questions about the hosted service or the add-in: [email protected].

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to demo requests and inquiries
To provide, maintain, and improve our website and services
To communicate with you about products, services, and events
To comply with legal obligations and enforce our agreements
To detect, prevent, and address security incidents or fraudulent activity
To generate aggregated, anonymized analytics that cannot identify any individual

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:

Service providers: With vendors who assist us in operating our website and business (e.g., hosting, email delivery, analytics), subject to contractual obligations to protect your data.
Legal requirements: When required by law, regulation, legal process, or enforceable governmental request.
Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.
With your consent: When you have given us explicit permission to share your information.

4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. Contact information submitted through demo request forms is retained for the duration of our business relationship and a reasonable period thereafter. You may request deletion of your data at any time using the data request form in Section 6.

5. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, access controls, and regular security assessments. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

All Users

You may request access to, correction of, or deletion of your personal information at any time by contacting us at the address below.

California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

Know what personal information we collect, use, and disclose about you
Request deletion of your personal information
Opt out of the sale or sharing of your personal information (we do not sell personal information)
Non-discrimination for exercising your privacy rights
Correct inaccurate personal information
Limit the use and disclosure of sensitive personal information

To exercise these rights, contact us using the information in Section 10. We will verify your identity before processing your request. You may also designate an authorized agent to make a request on your behalf.

European Economic Area, United Kingdom, and Switzerland (GDPR)

If you are located in the EEA, UK, or Switzerland, you have the following additional rights under the General Data Protection Regulation:

Lawful basis: We process your personal data on the basis of legitimate interest (operating our business), consent (where you have provided it), and contractual necessity.
Right of access: You may request a copy of the personal data we hold about you.
Right to rectification: You may request correction of inaccurate data.
Right to erasure: You may request deletion of your data, subject to legal obligations.
Right to restrict processing: You may request that we limit how we use your data.
Right to data portability: You may request your data in a structured, machine-readable format.
Right to object: You may object to processing based on legitimate interests.
Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise these rights, contact us using the information in Section 10. You also have the right to lodge a complaint with your local data protection authority.

Submit a request

Use the form below to request deletion of your data or to exercise any other right described above. We log every request and respond within 30 days. We will verify your identity before acting on a request.

7. International Data Transfers

AtlasAI is based in the United States. If you access our website from outside the United States, your information may be transferred to, stored, and processed in the United States. We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy and applicable law.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised “Last updated” date. Your continued use of our website after any changes constitutes acceptance of the updated policy.

10. Contact Us

AtlasAI OS Corporation

8605 Santa Monica Blvd. #44942

West Hollywood, CA 90069

Email: [email protected]

To delete, access, correct, or export your data, use the data request form in Section 6. Every request is logged and answered within 30 days.