Talk to the AtlasAI team
Write to the right inbox for sales, support, partnerships, press or security, or send a note with the form. The right team follows up within one business day.
3-day free trial on one matter. No setup fee.
The right team for each question
For the fastest response, email the team directly.
| Team | What the team handles | |
|---|---|---|
| Sales and demos | Tailored demos, pricing for your team and deployment questions | [email protected] |
| Customer support | Technical questions, account help and integration troubleshooting for existing customers | [email protected] |
| Partnerships | Integration partners, channel partners, technology alliances and reseller inquiries | [email protected] |
| Press and media | Editorial inquiries, interview requests, press kits and speaker bookings | [email protected] |
| Security and trust | Vulnerability reports, security questionnaires, requests for the documents available under NDA, and DPAs | [email protected] |
| Careers | Applications for engineering, applied AI research and customer-facing roles, with a résumé and a note | [email protected] |
Sales and demos
A tailored demo, pricing and deployment
The sales team arranges a demo tailored to the practice areas of your firm, prices the plan for your team and reviews the deployment with your IT and security teams. Write to [email protected], or book a walkthrough on the demo page.
- Tailored demosAn AtlasAI engineer shows AtlasAI on matters of the practice areas you select.
- PricingStarter costs $25 per user per month, Professional costs $99 per user per month with a minimum of 5 users, and Enterprise pricing comes from sales.
- DeploymentThe team reviews the AtlasAI cloud and a deployment in the Azure subscription of the firm.
Customer support
Support for customers of AtlasAI
The support team answers technical questions, account questions and integration questions for existing customers. Write to [email protected].
- Technical questionsThe support team answers questions about AtlasAI Chat, search, review and workflows.
- Account helpThe support team helps administrators with users, roles and plans.
- Integration troubleshootingThe support team resolves questions about the iManage, SharePoint, OneDrive and Word integrations.
Security and trust
Security reviews, questionnaires and DPAs
The security team receives vulnerability reports, completes security questionnaires and provides the DPA. Write to [email protected] to request the documents available under NDA.
- Vulnerability reportsResearchers and customers report vulnerabilities to the security team.
- Security questionnairesThe security team completes the security questionnaire of each firm.
- DPAsThe standard DPA covers GDPR and CCPA, with sub-processor disclosure.
AtlasAI is in use at firms like Fried Frank. Agents read the matters, positions and precedents of each firm, and attorneys decide.
Built for the security review of a law firm
AtlasAI runs the security program on the SOC 2 Trust Services Criteria, and the AtlasAI security team shares the current audit status and the control documentation with the security reviewers of each firm. Under NDA, the AtlasAI security team provides the Security and Compliance Posture Report and 12 corporate policies to the security reviewers of each firm, and shares the penetration test results with each deploying firm.
Your deployment
AtlasAI runs in the AtlasAI cloud or in the Azure subscription of the firm, with the same controls in both.
Your permissions
Agents read only the documents each user may open, with iManage permissions and ethical walls applied to every step.
Your data
AtlasAI trains no model on firm data, and approved model providers work under zero data retention terms.
Your audit log
AtlasAI logs every question, answer and agent step. The managed service keeps the log for 365 days with customer export, and a self-hosted deployment streams the log into the SIEM of the firm.
Related pages
Book a demo
A walkthrough with an AtlasAI engineer, tailored to the practice areas, document systems and deployment of the firm.
Read more
Security and trust
Deployment in the AtlasAI cloud or the Azure subscription of the firm, iManage walls on every answer, and a log of every agent step.
Read more
About AtlasAI
AI infrastructure that combines search, drafting and agents on the knowledge graph of the firm, from offices in New York and Denver.
Read moreQuestions attorneys ask
How fast does AtlasAI reply?
The right team follows up within one business day of each note sent through the form.
How do we book a demo?
Book a walkthrough on the demo page, or write to [email protected], and an AtlasAI engineer tailors the walkthrough to the practice areas of your firm.
Where do we send a security questionnaire?
Send the questionnaire to [email protected]. The security team completes the questionnaire and provides the documents available under NDA on request.
How does an existing customer get support?
Write to [email protected] for technical questions, account help and integration troubleshooting.
Where are the AtlasAI offices?
AtlasAI has an office in New York, at 575 Fifth Avenue, New York, NY 10017, and an office in Denver, at 1200 17th Street, Denver, CO 80202.
How do we start a trial?
Every plan starts with a 3-day free trial on one matter, with no setup fee and no commitment.